Image Awareness Inc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment to Accessibility
We believe that everyone should have equal access to information and services on our website. We are committed to:
- Maintaining compliance with accessibility standards and guidelines
- Regularly testing and improving our website for accessibility
- Training our team on accessibility best practices
- Responding promptly to accessibility concerns and feedback
- Implementing accessibility features in all new website developments
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
The WCAG 2.1 guidelines are organized into four principles:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
- Operable: User interface components and navigation must be operable.
- Understandable: Information and the operation of the user interface must be understandable.
- Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation
- All interactive elements are accessible via keyboard
- Logical tab order throughout the website
- Visible focus indicators on all interactive elements
- Skip navigation links for screen reader users
Screen Reader Compatibility
- Semantic HTML structure for proper content organization
- Descriptive alt text for all meaningful images
- ARIA labels where needed for improved navigation
- Proper heading hierarchy (H1-H6)
Visual Accessibility
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Resizable text without loss of functionality
- No content that flashes more than three times per second
- Clear and consistent navigation
Content Accessibility
- Clear and simple language throughout the website
- Descriptive link text (no "click here" links)
- Accessible forms with proper labels and error messages
- Alternative formats available upon request
Mobile Accessibility
- Responsive design for all screen sizes
- Touch-friendly interactive elements
- Consistent experience across devices
- Support for both portrait and landscape orientations
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Alternative keyboard and pointing devices
We test our website with these technologies regularly to ensure continued compatibility.
Known Limitations
Despite our best efforts, some accessibility limitations may exist:
- Some third-party content or plugins may not be fully accessible
- Older archived content may not meet current accessibility standards
- Some PDF documents may not be fully accessible
We are actively working to address these limitations. If you encounter any accessibility barriers, please contact us.
Ongoing Improvements
We are committed to ongoing accessibility improvements. Our efforts include:
- Regular automated and manual accessibility audits
- User testing with people who have disabilities
- Monitoring accessibility best practices and updates to WCAG
- Staff training on accessible content creation
- Integration of accessibility into our development workflow
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you:
- Encounter any accessibility barriers
- Have difficulty accessing any part of our website
- Need information in an alternative format
- Have suggestions for improving accessibility
Please contact us using the information below. We aim to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.
Contact Information
For accessibility-related inquiries or to report an accessibility issue, please contact us:
When contacting us, please include:
- Description of the accessibility issue
- Page or feature where the issue occurred
- The assistive technology you were using (if applicable)
- Your preferred method of contact for follow-up
Dispute Resolution
We take accessibility concerns seriously and are committed to finding satisfactory resolutions. If you are not satisfied with our response to your accessibility concern, you may:
- Request escalation to our management team
- File a complaint with the Arizona Attorney General's Office
- Contact the U.S. Department of Justice Civil Rights Division
Third-Party Content
Our website may contain links to third-party websites or embedded content from external sources. While we strive to ensure accessibility on our own website, we cannot guarantee the accessibility of third-party content. We encourage third-party providers to make their content accessible and report any issues we discover.
Updates to This Statement
We review and update this Accessibility Statement periodically to reflect our ongoing commitment to accessibility and any changes to our website or accessibility standards. The "Last Updated" date at the top of this page indicates when this statement was last reviewed.
Additional Resources
For more information about web accessibility, visit: